Here are Alpha Lion we stand behind the amazing quality of our products. That’s why we try to make our returns policy as hassle free as possible.
If you need to make a return, please email us at info@alphalion.com, include your order number and a description of why you want to return your products.
If the reason is due to receiving a faulty product, please include a high-quality picture of the fault so we can take it back to quality control and continue to improve!
We will exchange or refund your product if it follows these conditions:
All items must be returned to the following address:
Alpha Lion / Flat Fee
1007 S 12th Street
Watertown, WI 53094
Once received, we will verify your return and if approved, all reimbursements will be made to the credit card used for the original purchase minus shipping. Please allow 2 billing cycles for the reimbursement credit to appear on your credit card statement.